Case Studies

At Goldsworth Road Dental Centre we pride ourselves on delivering exceptional dentistry in a relaxed and comfortable environment.

We asked a few patients in the Woking area to share their experiences and we're delighted with the response. Their lovely comments are reassuring and signify that we're the number one choice for your dental care needs.


Case Study

General Dentistry

From the minute you walk through the door at Goldsworth Road Dental Centre Practice, it’s fantastic.

I have been a patient at Goldsworth Road for 20 years, since I was seven years old and Mrs Pritchard has always been my dentist. She has seen me grown up, get married and she and everyone else at the practice knows me. I live in Guildford and my husband asked if I would like to move to a dentist closer to home, but I'd rather stay put and travel the 20-minute journey, that's how good they are!

The practice is warm and welcoming with a genuinely nice team - you are always met by happy, smiley people. The practice is good at reminding you that it's time to come for an appointment. They send email reminders and now offer online booking, which I find really easy and convenient.

I don't have a fear of the dentist and I don't have any fillings. I've never had to have any wisdom teeth out or any major treatment either. I put that down to visiting the dentist regularly – I go every six months to see Mrs Pritchard and the hygienist, Vicki – and I also think I have good teeth naturally, I'm lucky. I do look after my teeth as having a nice, healthy smile is really important to me.

It’s an absolutely brilliant practice and the best dentist I’ve ever had! I can’t praise them enough.
— Jennifer, New Haw

I have been a patient at Goldsworth Road Dental Centre for about 25 years and my two children have grown up under their care. My husband is also a patient and we can't speak highly enough of them. It's an absolutely brilliant practice.

The whole atmosphere is lovely and they can't do enough for you. I have had the same dentist for the last five years or so and Nicola Triffitt is the best dentist I've ever had.

I used to be really nervous because of a bad experience when I was little but Nicola makes me feel relaxed and always makes it fun – it's not like you're at the dentist! She's always laughing and smiling and I never dread seeing her even when I know it's going to be for difficult treatment.

I've had an awful lot of problems with my teeth over the last two years but she's so lovely and makes you feel so relaxed, that it's been absolutely fine. I've also seen dentists Felicity Martin and Ben Kemsley and they are great too.

My children are grown up now and my daughter, Felicity, did join another practice for a while because it was closer to work but she said it wasn't a patch on Goldsworth Road Dental Centre, so she came back. You don't realise how good you've got it until you hear what others say about their dental care.

I'm on a care plan and it's well worth it. You don't notice the money each month and I attend religiously. It definitely makes dental care more manageable for us.

Nicola will do everything in her power to save a tooth. I've had to have root canal treatment three times in the past year because I had problems with some old fillings. The alternative would have been to have the teeth taken out and have implants or a bridge but this way I will get at least another ten years out of these teeth.

Karen Rayner the hygienist is so lovely too. I had sensitivity along the bottom of my teeth and it was really painful. Karen showed me how to just slightly change the way I brush my teeth and recommended a new toothpaste. The sensitivity has gone - I couldn't believe it!

My son, George, had a chip in his front tooth from playing football when he was about 12. It was really noticeable because it was right at the front so Nicola fixed the problem with composite and he came out looking like new!

My children have had a totally different introduction to the dentist than I had and both have really good teeth. All I can remember being in agony with toothache as a small child and the gas and air mask coming towards me. That feeling never leaves you. I am so much more confident now with the care I have received at Goldsworth Road Dental Centre. They are all brilliant.

Case Study

Teeth Whitening

The whole treatment was really easy and the result is brilliant.
— Natasha, Guildford

I was thinking about having teeth whitening done for my wedding and I mentioned it to Mrs Pritchard at my dental appointment. I expected that I would be in and out in an hour but there's so much more to it than that to make sure your teeth and gums are properly looked after.

The whole service was brilliant and I didn't have any sensitivity like some people do. I had special moulds made for my teeth and whitening gels, and I had regular checks to make sure that I wasn't reacting to the gel.

The whole treatment was really easy and the result is brilliant. My teeth are lovely and bright, I'm so pleased. They are perfect and exactly what I wanted – people still comment on my teeth and I had the treatment more than seven months ago.

I was tempted to go for an online tooth whitening deal but I'm so glad I didn't, I would definitely recommend going to a dentist. Don't be fooled by online deals - the health and safety of your teeth are important and your teeth could be damaged without proper care from a trained dentist. You might pay a bit extra for it but it's definitely worth it because you get all the care and support you need

Case Study

Dental Hygiene

You get what you pay for with private dentistry – but Goldsworth Road Dental Centre Practice actually saved me money! 
— Sue Lloyd, Leatherhead

My husband, Haydon, has been a patient at Goldsworth Road Dental Centre Practice since he was a child and when I wanted a second opinion about a problem I was having, he recommended them to me.

My NHS dentist had said I needed root canal treatment on one of my front teeth but I was unsure. You get to know your own mouth and this tooth had been a problem since I was about 10 years old. I used to have a great NHS dentist but she went on maternity leave and never returned, so every six months I would see a different dentist.

Goldsworth Road Dental Centre Practice is lovely and bright, airy, clean and well run by nice people. You see the same dentist and hygienist every time you visit and they know you and your mouth. You can build a relationship and they get to know you personally.

My dentist took one look, took x-rays and said that I didn’t need a root canal but that the problem could be managed with good dental hygiene. All my other teeth are fine but there’s just this one tooth that is a problem.

I would strongly recommend getting a second opinion if something doesn’t feel right because you just don’t know. You get what you pay for with private dentistry – but this practice actually saved me money!

I had never really had a proper hygiene appointment before. I have been seeing Karen the hygienist regularly for a couple of years now and she has taught me how to properly maintain my teeth. Karen has made me see just how important dental hygiene is. Her advice is very clear and she says I am managing to keep up well with my oral hygiene at home.

With all the excellent dentistry and advice from the Goldsworth Road team I haven’t had to undergo any expensive procedures and still haven’t had to spend lots of money, so that’s great!

Case Study

Dental Implants

 When the implant treatment was finished I couldn’t believe it – I’ve had worse fillings! 
— Elaine Eason, Nr Guildford

I've had two dental implants and they are fantastic. They feel like my normal teeth and I can eat what I like.

The procedure is no big deal. At the end of my last implant treatment when Mr Pritchard said 'right, that's it', I couldn't believe it – I've had worse fillings! I'm trying to talk all my friends into having implants.

I am a post war child and grew up seeing sets of dentures floating in a glass on my parents' bedside table! This image makes dental implants the only way to go.

Goldsworth Road Dental Centre Practice has an easy payment plan to make treatment more affordable. There are other alternative treatments for replacing missing teeth but bridges aren't that much cheaper. I would highly recommend paying that bit extra and going for an implant. You can't see them, they are completely stable and you don't jeopardise the teeth on either side.

I have been with Goldsworth Dental Practice for over 20 years now and they are by far the best in the area! 5 stars all round!

I’m totally delighted with my implants - I can eat anything now with 100% confidence. 
— Alan Bartlett, Horsell

I found Goldsworth Road Dental Centre online. It looked like a very good practice, so I visited them for an initial assessment, which they handled very well.

I have been with the practice for about a year now and I am totally delighted with everything, their service and treatment. It has all worked out 100% for me. The practice is only a ten-minute walk away too, which is great.

Phase one of my treatment was to have four dental implant roots mounted in my upper jaw. I experienced very little pain – almost nothing with the injections. My mouth was left for three months for the bone to weld with the implant and I then had eight teeth mounted onto them.

I was so delighted with phase one that I had virtually the same thing done in my lower jaw. I am very pleased. The implants blend in with my natural teeth and the great thing is that I don't think about them. Once the implant-retained bridge is fitted, it's permanent. It's just like having natural teeth. They are not cheap but they are well worth it.

I had dentures beforehand but I never really got on with them very well. I was always worried that I hadn't fitted them in right and food used to creep underneath. I was very tentative biting on my dentures but now I can tackle anything, steak and all sorts, with 100% confidence.

Eating is brilliant now - I can eat whatever I want and the implants feel like my own teeth.
— Magda Bocer, St John’s, Woking

I’ve had two implants in my lower jaw. I had lost one of my teeth when I was quite young, so there was a gap there. The other one had been root canal filled more than 15 years ago but the infection had come back, so it had to be removed.

I decided to have implants because chewing had become a problem. When I had the space on just one side I could eat on the other but when the second tooth had to be removed eating became uncomfortable.

I had the implants placed at the end of May 2016 and both were done at the same time. My mouth was numbed up and I couldn’t feel a thing. Afterwards, the one side was absolutely fine. There was slight swelling on the other side but nothing too bad and I took paracetamol.

The implant crowns were fitted at the end of July, so it went very smoothly. That part was really painless.

Eating is brilliant now and so much more comfortable. I can eat whatever I want and the implants feel like my own teeth. I can’t feel them at all.

I know I have to look after my implants and I visit the hygienist regularly. I have been given lots of information and told how to look after them properly. The whole service has been very good!

Case Study


The service at Goldsworth Road Dental Centre Practice is second to none. They are extremely professional and I would always recommend them. 
— Geoff Russell, near Guildford

I have been a patient for over 25 years now. The practice has always had an excellent reputation for orthodontics and this was the reason for first attending.

My wife and children are also patients at the practice and experience the same quality service.

I have received a variety of treatments over the years and have always been very pleased with the outcome.

Nikki Triffitt has been our family dentist for over 20 years and is not only professional in her practice but also gives advice as to the best possible treatment required when necessary. Vicky is our hygienist who is equally professional & honest

It’s an excellent practice and they’re very accommodating. I’m very pleased with my orthodontic treatment - mission accomplished! 
— Andy, Woking

I wanted to correct one particular tooth that had only come through in my 20s. There was a gap as it came through quite far back and I was always biting my tongue.

I found Goldsworth Road Dental Centre on the internet. It was reasonably local and seemed good value and very reputable, so I made an appointment. That was in 2009 and since then the rest of my family has joined following my recommendation.

The practice has a homely environment and is very clean. It's not a scary place to visit and the team are always very friendly and welcoming.

It was definitely on my agenda to undergo adult orthodontics when I contacted the practice and I decided to go for tooth-coloured, ceramic fixed braces. It only took a day to get used to them after they were fitted and they very quickly became normal. They weren't uncomfortable and I had no problems – it was plain sailing really.

I was aware of wearing braces and I did wonder about the effect they would have on my appearance but even after I'd had them a while one or two people still hadn't noticed. They said they knew something was different but they couldn't place what it was.

The ceramic braces aren't invisible but I didn't expect them to be, and I had decided against clear aligners because they are in a different price bracket. I went for 0% finance over 12 months and I actually paid it off early but the option was there. It was straightforward to set up and I would certainly recommend that option generally as the cost was a major consideration for me. I was surprised though as it was lower than I expected. I started my treatment in 2009 and the cost for braces on my top jaw was around £1,650, which I think is very good value – I've got no complaints.

It's an excellent practice and they're very accommodating. Once or twice the elastic snapped but Mrs Pritchard was able to fit me in straightaway. I had the brackets removed last November and I'm very pleased because both problems have been fixed. I no longer bite my tongue and the gap has gone - mission accomplished!

My teeth look really good. I’d definitely recommend Invisalign treatment at Goldsworth Road Dental Centre – and have done!
— Cloe Hazell, Bagshot

I’d disliked my bottom teeth for about ten years. The problem was only mild but it bothered me, especially as I am a teacher/presenter for seminars, so the way I look is important.

I joined Goldsworth Road Dental Centre specifically for Invisalign braces. I had searched online for prices in a ten-mile radius and this practice was the most reasonable. I think it’s really good that they don’t overcharge their patients. I paid for my treatment as I went along with the 0% finance option, so it was easy to budget.

My treatment finished about a month ago and my teeth look really good. I loved the aligners and they also helped me lose a bit of weight. I didn’t realise how much snacking I did! I wore them every day for as long as I was supposed to, only taking them out to eat and brush my teeth.

I had appointments every six weeks and I would be given the next set of aligners to change every 10 days or so. My dentist anticipated that my treatment would take 9 months but it only took 7 in the end. My teeth moved really quickly. After the first two weeks, the aligners were comfortable and I didn’t have any problems at all.

case study

Nervous Patients

I have gone from being really nervous of dentists, to having cosmetic treatments out of choice!
— Vanessa, Cranleigh

I used to be an incredibly nervous patient and I hadn't been to see a dentist for many years. This obviously had a knock-on effect. It was when my two front teeth became really loose that I decided I had to do something.

I live in Cranleigh and work in Woking and it was a work colleague who recommended Goldsworth Road Dental Centre Practice. They couldn't have been better: they're really understanding and Felicity (Martin), in particular, is wonderful.

Felicity takes appointments at my pace and is happy to stop at any point. I've been a patient here now for about three years and there has been a complete change in the way I feel about going to the dentist.

When I was younger I had to have four teeth taken out for a brace. It was in the days when they gave you gas and air but I came round half way through the extractions to a gruesome sight. This was obviously very traumatising.

This dentist then gave me more gas and air and it made me very sick for the following four days. The experience was enough to make me terrified of dentists and I developed a very sensitive gag reflex, which made things worse.

I have gone from being really nervous and not going to the dentist for years, to having cosmetic treatments out of choice!

I have had my two front teeth and one back tooth replaced with dental implants and Mr Pritchard placed these. The service has been so good – and my implants are amazing. I forget they're there; they are part of me now. They blend in perfectly with the rest of my teeth and it doesn't feel like they're not real. You really wouldn't know.

I've also had all of my metal fillings replaced with white ones. This is definitely worth doing because when you smile, you can always see glimpses of metal in your mouth.

I work in a media company in finance and have a team of 18 staff. This means I am often giving talks and demonstrations and I was always quite conscious of my teeth and their condition, so much so that I would cover my mouth when I smiled or laughed. Since the treatments have been carried out my teeth look great – this has made a big difference to my smile and confidence.

I also see the hygienist every quarter and she's excellent. She is very honest and if you're doing something wrong, she'll explain how you can do it better, and likewise, if you're doing something right she'll compliment you. She's so thorough and I come out feeling great.