New Patients
We welcome new patients and aim to make every visit feel calm, clear and reassuring from the very first appointment.
Our Approach
We understand that choosing a new dentist is a big decision. From your very first visit, we’ll take the time to listen, understand your needs and put you at ease. Our friendly, experienced team is here to provide honest advice, gentle care and the reassurance that you’re in trusted hands.
let’s get to know you
Once you’ve registered with us as a new patient, we’ll arrange your first visit for a full oral health assessment designed to help us understand your needs. This appointment lets us check your dental health, discuss any concerns and plan your care together.
It’s also a chance for you to meet our team, see the practice and get comfortable in your new surroundings. You’re welcome to ask questions and talk through anything you’d like us to know.
We'll go at your pace
Your first visit is all about understanding, not rushing. We’ll take time to listen, explore your goals and explain every option clearly.
There’s never any pressure to decide on treatment straight away. We’ll guide you through our recommendations and answer any questions, so you feel confident and informed before moving forward.
Treatment Coordinator
Our treatment coordinator is here to make every step of your journey smooth and stress-free. From your first enquiry to completing your treatment, they’ll be your main point of contact. Someone who knows your plan, understands your goals and is always ready to help.
You can book a complimentary 30-minute appointment at any time to discuss your options in more detail. It’s a relaxed, friendly way to learn more about our treatments, ask questions and explore how we can help you achieve the results you’re looking for.
we’re always here
Our consultations aren’t only for new patients. Whether you’d like to revisit your treatment plan, talk through options or simply ask for advice, we’re here to listen and help. If you ever feel unsure or nervous about any aspect of your care, just let us know our team is always happy to take the time you need.
FAQ'S
- How long do new patient consultations take?
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Your first appointment usually takes around 30–45 minutes. During this time, we’ll carry out a thorough assessment of your teeth, gums and bite, take any necessary X-rays and talk through your dental history and goals. It’s also a great opportunity for you to get to know your dentist and ask any questions. If treatment is needed, we’ll explain your options clearly and provide an estimate before any work begins.
- What if I feel nervous about visiting the dentist?
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You’re not alone, many people feel anxious about dental visits. Our team understands how important it is to feel calm and supported, so we take extra time to listen and help you feel at ease. From gentle communication to a relaxed environment, everything we do is designed to make your visit as comfortable as possible. If you’re feeling particularly nervous, just let us know when booking and we’ll do everything we can to help.
- What should I bring to my first appointment?
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If possible, please bring details of your medical history and any recent dental records or X-rays. It’s also helpful to have a list of any medications you’re currently taking. Beyond that, just bring yourself and any questions you’d like to ask. Our goal is to make your first visit simple, stress-free and informative.